Quality Guarantee & Return Policy

✅ Quality Guarantee & Return Policy

Every item is hand-painted, heat-cured, and inspected before shipping. We stand behind our work, and if something goes wrong—we’ll make it right.

Our Promise

  • Bright, long-lasting colors

  • Handcrafted to order

  • Satisfaction guaranteed: if there’s a quality issue, we’ll fix it

📩 If you have a concern, contact us within 7 days of delivery.

What’s Covered

  • Artwork errors (significantly different than ordered)

  • Items damaged in transit

  • Paint defects or durability issues within a reasonable timeframe

Solutions may include: a free repaint, store credit, or refund (case by case).
📸 Please send photos with your request.

What’s Not Covered

  • Correctly made custom items (design or color changes after delivery)

  • Wrong sizes ordered (please check the size chart!)

  • Items washed or worn incorrectly

  • Orders with incorrect shipping addresses

How to Start a Claim

  1. Take clear photos of the issue

  2. Send your order number + photos via our Contact Page

  3. We’ll respond within 1–2 business days with next steps

⭐ Shop with confidence—we take pride in every piece we create.

Send us a message!